Cybersecurity Specialist - Cloud Security - dubai - beBeeTechnicalSupport

    beBeeTechnicalSupport
    beBeeTechnicalSupport dubai

    16 hours ago

    د.إ180,000 - د.إ300,000 (AED) per year *

    Job title: Senior Technical Support Engineer

    Description

    Senior Technical Support Engineer

    We are seeking an experienced and skilled Senior Technical Support Engineer to join our support team.


    About the Role:

    This role involves addressing customer issues across various platforms, including Windows, Linux, and Mac. The ideal candidate will possess a strong understanding of cloud, networking, applications, and security.


    • Serve as the highest level of technical escalation for critical customer issues.• Perform advanced troubleshooting and in-depth analysis of Halcyon Agents across Windows environments.Perform root cause analysis utilizing rigorous testing methods that ensure product stability. • Partner with Engineering teams to diagnose reproduce resolve complex technical challenges
    * This salary range is an estimation made by beBee
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