Restaurant Manager - Dubai, United Arab Emirates - Special Food Restaurants Management

Special Food Restaurants Management
Special Food Restaurants Management
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description

Position:
Restaurant Manager


Reporting Structure:
General Manager and Assistant General Manager


Summary:

The Restaurant Manager will be a strong proven leader, driven to succeed, good customer service skills and have exceptional communication skills.

Fully responsible of service operation, coordinating the teams ensuring an efficient and smooth operation.


Responsibilities:


  • Ensuring excellent hospitality and customer service
  • Ensure cash control policies and standards are maintained through the POS point of sale system.
  • Inspects the restaurant prior to opening to ensure that all mis en place and opening duties are done accordingly.
  • Fully responsible of restaurant service operation, including training younger members of staff.
  • Accountable for restaurant weekly/monthly stock take.
  • Treat all team members fairly, with respect.
  • Set high standards for appropriate team behavior on the shift.
  • Provide feedback and coaching to the team regularly.
  • Follow setup procedures.
  • Handle guest complaints.
  • Handle cash and card payments responsibly and appropriately.
  • Always be punctual, wearing the correct uniform respecting the grooming standards
  • To be well versed with all menus (a la carte, drinks, and patisserie).
  • Greets guests in a courteous and polite manner.
  • Delegate and follow up effectively.
  • Coach the team how to exceed costumer expectations.
  • Assist with the hiring, on boarding and continuous training of front of house employees.
  • Attends staff and management meetings including preshift (briefing) as required.
  • Always maintain grooming standards.
  • Be proactive in reaching our company goals in sales, service, appearance, while creating a positivr, fun and productive working environment.
  • Do not blame others, takes accountability for problems.
  • Completes other appropriate work assignments as requested by the restaurant management team.

Willing to travel and work between Jeddah and Dubai

Job Types:
Full-time, Permanent, Contract

Contract length: 24 months


Education:


  • Bachelor's (required)

Experience:

Hospitality Management: 7 years (required)

Application Deadline: 31/03/2023

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