Day Auditor - Dubai, United Arab Emirates - ACCOR

    Accor background
    Permanent
    Description

    Job Description

  • To understand thoroughly ACCOR objectives in Night Audit as to :
  • Provide an effective auditing system for all hotel revenues and receipts
  • Monitor the data input by operation level personnel
  • Micros

  • To audit Micros location revenue summaries and their supporting
  • To review all house use and entertainment checks and to ensure that they are justified, signed and authorized.
  • To review all discounts given are justified and authorized.
  • To ensure that all of the day's Banquet revenue has been recorded by checking against the function orders.
  • To control over the open keys used, account for them and update the Cost Controller
  • To verify the package meal checks are properly recorded and variance on packages are analysed and explained.
  • To audit all Food & Beverage outlet checks for "Voids" and "Cancellations" for explanation and approval by Outlet Managers (or delegated personnel), and by the Outlet Chef for instances of cancelled captain's / automatic kitchen orders.
  • To check the sequential use of all pre-numbered Food & Beverage Checks and update the income auditor on deviations.
  • Telephone

  • To audit the telephone revenue by comparing PABX to Opera and to update Income Auditor on Major Variances
  • Other Revenue

  • To audit revenues from Other Operated Departments such as Laundry, Fitness Centre and Business Centre for completeness.
  • To check the sequential use of all pre-numbered vouches, Fitness Center membership cards, Official Receipts and to investigate any missing or irregular forms.
  • Room Revenue

  • To audit daily Rooms rates, revenue summaries and their supporting transaction reports.
  • To reconcile all credit card transaction
  • To review cash refunds, paid-out and allowance vouchers for accuracy, proper approval and supporting documentation.
  • To verify supports for complimentary and house use rooms and or room charged at rates varying from the rack potential.
  • To check the accuracy of "regular" and "contractual" room rates in the system.
  • To verify computer reports for occupied rooms against the Housekeepers' report and highlight the variances.
  • To check the sequential use of all voucher and to investigate any missing or irregular forms.
  • To investigate day use, late charges and skippers. Notify the Department Heads concerned and forward all details to the Assistant Director of Finance for further action.
  • To ensure all temporary folios are closed periodically.
  • To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Workto the standard set.
  • To be entirely flexible and adapt to rotate within the different sub departments of the Accounting & Finance Division.
  • To be fully conversant with all services and facilities offered by the hotel.
  • To audit the operation procedures of all revenue generating departments.
  • To be thoroughly familiar with the duties and responsibilities of the Front Office (cashiering function) and Food & Beverage (cashiering function) and be able to train them up to the standards required.
  • To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.
  • Qualifications

  • Diploma in Accountancy or equivalent.
  • Good knowledge of OPERA, MICROS, & cashiering functions.
  • Minimum of 1 year experience in a similar capacity in an luxury hotel.
  • Additional Information

  • To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
  • To provide friendly, courteous and professional service at all times.
  • To maintain good working relationships with colleagues and all other departments.
  • To read and understand the hotel's Employee Handbook and to adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
  • To comply with local legislation as required.
  • To respond to any changes in the department as dictated by the needs of the hotel.
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
  • To attend training and meetings as and when required.