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- Delegating responsibilities andsupervising business operations
- Hiring,training, motivating and coaching employees as they provideattentive, efficient service to customers, assessing employeeperformance and providing helpful feedback and trainingopportunities.
- Resolving conflicts orcomplaints from customers andemployees.
- Monitoring store activity andensuring it is properly provisioned andstaffed.
- Analyzing information and processesand developing more effective or efficient processes andstrategies.
- Establishing and achieving businessand profit objectives.
- Maintaining a clean,tidy business, ensuring that signage and displays areattractive.
- Generating reports and presentinginformation to upper-level managers or otherparties.
- Ensuring staff members follow companypolicies and procedures.
- Other duties to ensurethe overall health and success of thebusiness.