Hotel Receptionist - Dubai, United Arab Emirates - Grand Central Hotel

Grand Central Hotel
Grand Central Hotel
Verified Company
Dubai, United Arab Emirates

7 hours ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Our hotel is looking for a Receptionist for our Front Office team. He/She will welcome guests, do check-ins and check-outs, deal with guest queries and provide prompt and professional guest service. Attend to guest requirements and ensure complete guest satisfaction.


RECEPTIONIST DUTIES & RESPONSIBILITIES:

  • Welcome and greet guests in a friendly demeanor
  • Inform guests about the hotel rates and services
  • Sales of rooms through walkins and phone queries
  • Ensure proper room allocation
  • Register, checkin and checkout guests
  • Compute guest billings, post charges to guest rooms and responsibility of guest payments
  • Listen and respond to guest queries and requests both inperson and on phone
  • Liaise with necessary staff including housekeeping and maintenance to address any issues or complaints made by guests
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Maintain a neat and orderly front desk and reception area

QUALIFICATION AND WORK EXPERIENCE:
years of practical experience in front office position in a hotel in UAE, preferably Dubai
- good oral and written communication skills
- strong working knowledge of relevant computer software including MS Office, Opera PMS and payment systems
- strong presentation and platform skills and friendly demeanor


SALARY PACKAGE:

  • AED 1,500 negotiable

Application Question(s):

  • Can join immediately

Experience:

- hotel: 2 years (required)

- customer service: 2 years (required)
More jobs from Grand Central Hotel
See all jobs of Grand Central Hotel