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Dubai

    Health Nurse - Dubai, United Arab Emirates - Allianz Partners

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    Description
    • Address all patient's needs and concerns and assist in scheduling appointments where required
    • Triage patient issues and complaints and provide resolution. Facilitate access to doctor as and when necessary
    • Help resolve issues between patients and the health care provider and offer guidance to the patients where required while ensuring patient support and complaints protocols are followed
    • Identify and develop initiatives to improve productivity and operational efficiency.
    • Assist in completion of post consultation duties: including, but not limited to, issuing referrals, arranging and tracking medication delivery, coordinating laboratory process etc.
    • Supporting continuity of patient care
    • Assist the doctors as needed to ensure holistic patient care.

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