Bellman - Dubai, United Arab Emirates - Hotel Chadstone Melbourne MGallery

    Hotel Chadstone Melbourne MGallery
    Hotel Chadstone Melbourne MGallery Dubai, United Arab Emirates

    2 weeks ago

    Default job background
    Description
    • Assist guests with heavy packages,coats, suitcase, etc. courteously and quickly, before having to beasked
    • Adhere to guest check-in and check-outprocedures pertaining to baggagehandling
    • Welcome guests at the main entrancewith the greeting appropriate to the time ofday
    • Assist arriving and departing guests byopening and closing car and taxi doors
    • Maintaina clean and tidy entrance, drive-way andlobby
    • Guide the guest to the Front Desk andwait behind the guest during the check-in
    • Befamiliar with hotel layout and memorize the preferred route forescorting guests
    • Room the guest in accordancewith hotel standards
    • Be familiar with the liftworkings and emergency stairs
    • Provideinformation to guests about the hotel facilities andservices
    • Learn and utilize names of guests,especially repeat and long staying guests and routinely greetguests as they pass through the lobby
    • Helpother employees in department, replacing them temporarily whennecessary
    • Keep the baggage room clean and inorder
    • Upon arrival of newspapers, prepare themand deliver them to guest rooms as assigned by Front Officestaff
    • Use the Duty Log to document matters ofimportance