Back Store Incharge - United Arab Emirates - Landmark Group

Description

Description

The Back Store Operator plays a critical role in managing inbound stock, coordinating with warehouse teams, ensuring stock integrity, maintaining the back store, and supporting store-level inventory processes. This role ensures smooth merchandise flow and adherence to SOPs with a focus on accuracy and timely execution.

Responsibilities

Responsibilities

• Receive stock and confirm ASN as per SOP within timelines

• Coordinate with warehouse for discrepancies, replacements & returns

• Track and report stock excess, shortage, and damage

• Maintain accurate physical and system inventory

• Ensure proper documentation of SRNs, store transfers, and deliveries

• Manage and organize back store area following FIFO and safety standards

• Monitor COD reservations, DO closure, discrepancies, and cancellations

• Prepare and maintain records for damages, SAJs, and stock adjustments

• Execute daily inventory checks and perpetual counts as per schedule
 

Key Performance Indicators (KPIs)

• Timely ASN confirmation and discrepancy resolution (within 48 hours)

• 100% compliance with inventory SOPs and documentation

• Back store audit score ≥ 90%

• Zero negative inventory cases without corrective action

• Timely clearance of COD orders and returns

• Adherence to stock take schedules and variance reporting

• 100% completion of daily inventory hygiene tasks

• Timely reporting and closure of damage and discrepancy cases
 

Must Have

• Knowledge of warehouse coordination & logistics

• Experience in stock receiving and documentation

• Ability to handle discrepancies and report accurately
 

Soft Skills

• Attention to detail

• Accountability & ownership

• Coordination & communication

• Time management

• Process adherence

• Problem-solving attitude
 

Qualifications

Graduate/Undergraduate with basic computer literacy (Excel proficiency – Medium level)