Customer Success Executive - Dubai, United Arab Emirates - Black Pearl Consult

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    Description
    We are currently hiring on behalf of one of the largest job online portal in the UAE, hiring for a Customer Success Executive to join their team.

    In this role, the candidate will:

    • Train employers and recruiters on the use of the platform, its tools and features
    • Understand clients' staffing needs and ensure they find relevant profiles to contact for interview and hiring
    • Support clients' HR teams by posting jobs for them or conducting searches on the database
    • Prompt and encourage clients to make maximum use of the subscription packages
    • Regularly update the CRM system with the latest developments on each client
    • Collaborate closely with account managers to support renewals and revenue expansion opportunities
    • Work with the product team to translate client feedback into enhancements to the platform
    • Contribute to other activities in the firm as needed, including admin, HR or talent acquisition

    Requirements

    • Bachelors Degree in any field
    • Must have minimum 1-2 years experience in HR, Talent Acquisition or Recruitment
    • Fluency in English
    • Srong Client Service Skills
    • Experience in consulting with clients at all levels
    • Strong verbal and written communication / telephone skills
    • Experiene working in a high-pressure environmen, with KPI targets
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    Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office.