Reservation Agent - Dubai, Dubai, - Sunset Hospitality Group

    Sunset Hospitality Group
    Sunset Hospitality Group Dubai, Dubai,

    1 day ago

    د.إ90,000 - د.إ180,000 (AED) per year *
    Description
    The Reservations Agent will effectively and efficiently manage guest and customer inquiries and maximize revenue opportunities through making reservations efficiently.
    • Take reservation of the guests and ensure to follow brand standards
    • Receive and record customers dining reservations and maintain the information in the system accurately
    • Maintains knowledge of menu , events , special offerings at the restaurant.
    • Inform Guest Relation Manager for waiting list
    • Ensure all calls are taken on time without any delay to the customer
    • Maintain clean and organized reservation area.
    • Observe proper grooming and personal hygiene at all times
    • Assist Hostesses / Hosts when needed
    • Manage event related work by working closely Sales & Marketing Manager
    • Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
    • Handles guest problems and complaints
    • Attend all regular departmental briefings and contribute to open communication within the assigned team
    • Performs other duties pertinent to this job as assigned.
    * This salary range is an estimation made by beBee
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