Customer Service Executive - Dubai, United Arab Emirates - Stanford Global Management Consultancy FZE

Stanford Global Management Consultancy FZE

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

We are looking for a qualified
customer care executive who can be a part of a team of representatives who will offer excellent customer service and after-sales support.

Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.

Job Responsibilities:

A customer care executive tends to act as a linkman between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
The only aim is to ensure customer satisfaction by fulfilling their requirements.
Should be confident in troubleshooting any such emerging queries and maintaining high standards.
Develops a strong relationship with their customers and generates trust through open and interactive communication.
Acquire and validate information, providing it to the customers with full efficiency.

Skills Required:

Should be excellent with their communication skills
Should have the ability to interact with foreign clients.
Should also have strong presentation skills.
Strong analytical skills and be able to manage time effectively.
Should be able to multitask.
This job demands strong interpersonal and problemsolving skills.
Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.