Sales Manager - Abu Dhabi, United Arab Emirates - Fit n Glam

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
The Sales Manager (SM) is responsible for the successful attainment of department targets.

His/her main role is to increase the overall membership and revenue of FitnGlam through reaching and exceeding monthly and annual target while developing and motivating the sales staff.

He/she should perform the membership consultant tasks on top of his/her role as a Sales Manager.


The SM should ensure that the team is integrally delivering the highest levels of customer care and actively working on achieving their targets.


Responsibilities

  • Manage the sales team.
Provide sales leadership to the sales team.

  • Increase overall membership and revenue for the Club.
  • Acquire and maintain a complete understanding of the skills required to perform the sales function successfully.
  • Ensure the sales team is well trained to perform the sales activity.
  • Conduct presentations and tours of the Club
  • Implement Company sales policies and procedures to discover prospective buyers' fitness goals, their motivation for joining and any possible objections.
  • Respond to all information calls.
  • Continuously develop leads and solicit referrals.
  • Distribute post sale materials and information.
  • Generate required number of contacts and execute sales to achieve Club goal.
  • Maintain relationships with new members to generate referrals and mitigate cancellation.
  • Manage the fair distribution of referrals, tours, phone inquiries, etc. among the sales team.
  • Manage the Minimum Performance Criteria for Membership Consultants.
  • Work closely with each of the sales team to monitor performance and provide support when needed.
  • Successful completion of each month's sales targets.
  • Perform reporting and administrative functions on a daily, weekly and monthly basis.
  • Active role in events and promotions: suggestions, planning and execution.
  • Use the marketing material provided to maximize the effective achievement of sales targets.
  • Suggest and manage new sales, referrals and promotions to increase the membership sales and revenue with the Club Manager.
  • Deliver the highest standards of Customer Care.
  • Ensure effective and efficient communication with both members and other departments.
  • Take part in appraisal process of staff in conjunction with the Club Manager.
  • Attend and contribute to staff meetings, managers' meetings, and prepare regular meeting for the Sales team (training, informative or appraisal).
  • Supervise rostering of sales staff ensuring the department is efficiently covered at all times.
  • Serve Duty Manager roles.
  • Comply at all times with the Company Health and Safety Policy.

Key Relationships

  • Members
  • Club Manager
  • Heads of Departments
  • Members
hip Consultants


Person Specification:


  • Strong motivational, interpersonal and communication skills.
  • Excellent management and leadership skills.
  • Selling skills.
  • Proactive attitude.
  • Flexible approach.
  • Solution orientated
  • Selfstarter with strong organizational skills.
  • Ability to thrive in a quota based, performance driven, high effort environment.
  • Passionate about the health and fitness industry.
  • A people person with the ability to develop strong relationships.
  • A sincere desire to help and motivate individuals to become and/or stay healthy and fit.
  • A sales professional with strong analytical ability, vision, initiative.
  • Confident in overcoming objections.
  • A team player and willing to be flexible with time to get the job done.
Proficient in computer and data entry skills.


Education and Experience

  • University degree.
  • Minimum of 5 years' experience in sales.
  • Proven industry knowledge.
  • Relevant industry training.
  • Proficient in speaking English.

Performance Measurement

  • Sales Numbers
  • Clients' feedback

Salary:
Up to AED15,000.00 per month

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