Service Leader - Dubai, United Arab Emirates - Shangri-La Hotels

Shangri-La Hotels
Shangri-La Hotels
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Shangri-La Dubai


The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.


Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai.

It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.

The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.


As Service Leader - Banquet Captain, we rely on you to:
Maintain the effective banquet operation while maintaining a high level of team spirit (or team cohesiveness)
Interact and engage with guests and maintains high quality service standards
Handle guest complaints effectively and professionally

Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, banquet profitability evaluation etc.

Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall banquet set up as per the guest specification


We are looking for someone who:
Demonstrate perfect knowledge of banquet operation
Has a passion for Food & Beverage
Loves interacting with guests
Believes in teamwork
Communicates with fluency in English (as well as the local language)
Preferably has experience working in either a luxury 5* hotel with large banquet and events operation
A self-starter and a team player
Enjoys being challenged
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