Aesthetic Clinic Supervisor - Abu Dhabi, United Arab Emirates - The Wave Lounge Beauty Spa
Description
We are seeking a dynamic and experienced individual to join our team as an Aesthetic Clinic Supervisor.In this role, you will oversee the day-to-day operations of our clinic, ensuring exceptional patient care, staff performance, and compliance with regulatory standards.
Responsibilities:
- Provide leadership and guidance to clinic staff, including aesthetic practitioners, nurses, receptionists, and support personnel.
- Oversee scheduling and staffing to ensure adequate coverage and optimal patient flow.
- Conduct staff training and development programs to enhance clinical skills, customer service, and product knowledge.
- Monitor and evaluate staff performance, providing feedback, coaching, and disciplinary action as needed.
- Collaborate with the medical director and other healthcare providers to develop and implement clinical protocols, policies, and procedures.
- Ensure compliance with regulatory requirements, including licensing, accreditation, and safety standards.
- Manage inventory and supplies, coordinating orders and maintaining appropriate stock levels.
- Maintain electronic health records (EHR) and other documentation in accordance with legal and ethical standards.
- Monitor patient satisfaction and feedback, implementing strategies to improve the patient experience and service quality.
- Stay informed about industry trends, new treatments, and technologies, and recommend updates or enhancements to clinic services.
- Handle patient inquiries, complaints, and escalations, resolving issues promptly and professionally.
- Collaborate with marketing and sales teams to promote clinic services and achieve revenue targets.
- Conduct regular meetings with staff to communicate updates, address concerns, and foster a positive work environment.
- Ensure a clean, organized, and welcoming clinic environment that reflects the brand's image and values.
- Participate in performance improvement initiatives and quality assurance activities to enhance clinic operations and outcomes.
Requirements:
- Bachelor's degree in healthcare administration, business management, or related field (Master's degree preferred).
- Minimum five years of experience in a supervisory role within a medical or aesthetic clinic setting.
- Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
- Knowledge of aesthetic treatments, procedures, and products, with experience in cosmetic dermatology or plastic surgery preferred.
- Excellent communication, interpersonal, and customer service skills.
- Understanding of regulatory requirements and standards governing medical aesthetics practice.
- Detail-oriented with strong
Pay:
From AED6,000.00 per month
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