Aesthetic Clinic Supervisor - Abu Dhabi, United Arab Emirates - The Wave Lounge Beauty Spa

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
We are seeking a dynamic and experienced individual to join our team as an Aesthetic Clinic Supervisor.

In this role, you will oversee the day-to-day operations of our clinic, ensuring exceptional patient care, staff performance, and compliance with regulatory standards.


Responsibilities:


  • Provide leadership and guidance to clinic staff, including aesthetic practitioners, nurses, receptionists, and support personnel.
  • Oversee scheduling and staffing to ensure adequate coverage and optimal patient flow.
  • Conduct staff training and development programs to enhance clinical skills, customer service, and product knowledge.
  • Monitor and evaluate staff performance, providing feedback, coaching, and disciplinary action as needed.
  • Collaborate with the medical director and other healthcare providers to develop and implement clinical protocols, policies, and procedures.
  • Ensure compliance with regulatory requirements, including licensing, accreditation, and safety standards.
  • Manage inventory and supplies, coordinating orders and maintaining appropriate stock levels.
  • Maintain electronic health records (EHR) and other documentation in accordance with legal and ethical standards.
  • Monitor patient satisfaction and feedback, implementing strategies to improve the patient experience and service quality.
  • Stay informed about industry trends, new treatments, and technologies, and recommend updates or enhancements to clinic services.
  • Handle patient inquiries, complaints, and escalations, resolving issues promptly and professionally.
  • Collaborate with marketing and sales teams to promote clinic services and achieve revenue targets.
  • Conduct regular meetings with staff to communicate updates, address concerns, and foster a positive work environment.
  • Ensure a clean, organized, and welcoming clinic environment that reflects the brand's image and values.
  • Participate in performance improvement initiatives and quality assurance activities to enhance clinic operations and outcomes.

Requirements:


  • Bachelor's degree in healthcare administration, business management, or related field (Master's degree preferred).
  • Minimum five years of experience in a supervisory role within a medical or aesthetic clinic setting.
  • Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
  • Knowledge of aesthetic treatments, procedures, and products, with experience in cosmetic dermatology or plastic surgery preferred.
  • Excellent communication, interpersonal, and customer service skills.
  • Understanding of regulatory requirements and standards governing medical aesthetics practice.
  • Detail-oriented with strong

Pay:
From AED6,000.00 per month

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