Customer Success Specialist Jobs In Dubai UAE 2023 - Aramex

Description

Customer Success Specialist Jobs In Dubai UAE 2023 | Aramex UAE

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Click HereJob Purpose of A Customer Success Specialist At AramexThe job purpose of a Customer Success Specialist at Aramex is to ensure customer satisfaction, retention and growth through exceptional service and support.

What You Will Do As A Customer Success Specialist (Freight) At Aramex

Focal point for customer's shipping requests for land, sea and air freight in the industrial segment.
Coordinate with the internal operations on all shipping request.
Provide freight solutions to customers for land, sea and air freight.
Assist customers on status of their shipment, outstanding shipments or tracking.
Manage end to end shipment life cycle liaising with all stake holders.
Proactively informs customer on shipment status, exceptions and provides updates on incident solution.
Takes and handles customer inquiries, e.g. Track and Trace.

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