Female Coffeeshop Shift Supervisor - Abu Dhabi, United Arab Emirates - Icons Coffee Couture

Icons Coffee Couture

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Job description

Qualifications and experience

Proven food and beverage lead supervisor level minimum of 1 year
Working knowledge of Coffee machines & point of sales functions & Cash handling procedures
Polite & Customeroriented & serviceminded

Minimum high school or equivalent with basic computer skills

The shift supervisor is responsible for managing store shift operations and for delivering an excellent customer & staff experience.

The Shift supervisor has responsibilities in the following areas:

Store operations/Deployment
Customer service
Training and development

Main duties

Maintains a clean, organized and stocked environment
Performs all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.
Establishes effective and positive communication amongst all team members.
Assists store manager in maintaining proper coverage and team member schedules ensuring that the store maintains customer service standards and team members adhere to meal and break policy.
Ensures all cash handling procedures are upheld. Is accountable for store funds while running a shift.
Assists store manager and assistant manager in planning and executing all sales promotions effectively and efficiently.
Will provide guidance and actively set an example for team members, ensuring that all Standard Operating Procedures are maintained and followed.
Follows and directs team members to follow store policies, procedures and adhere to merchandising and cleanliness standards.