Marketing Manager - Abu Dhabi, United Arab Emirates - Adecco MiddleEast
Description
Duties & Responsibilities- Working within budget parameters to develop and implement effective communication strategies by analyzing key data and consumer insights.
- Building the right strategy together with the Customer Experience department to enhance customer retention rates, increase daily throughputs, and improve customer mobile app usage rates.
- Oversee the Telesales department to ensure that all generated leads are attended on time and assigned accordingly.
- Develop annual & quarterly comprehensive marketing plans that covers the overall strategy, KPIs, forecasted leads qualifications, workshop throughputs and grow the AutoCentral brand name in the market.
- In coordination with the service management team, Implement & promote attractive service contract schemes in with the General manager that are competitive and attractive to secure customer retention.
- Initiate robust retail campaigns for both Retail and B2B channels covering Al Masaood Automobiles key brands & AutoCentral (Multiband service centre) to generate the maximum business opportunity.
- Leverage and maximize on opportunities to position the AutoCentral brand through storytelling platforms social channels, press, events and other creative content in order maximise brand awareness & visibility.
- Manage the marketing business relationship with the OEM's After-Sales divisions and deliver the required quarterly reports/ plans when required.
- Analyse and monitor financial, technological and demographic factors to capitalize on market opportunities and to minimize the effects of competitive activity.
Requirements:
- 5 to 7 years in a related field/role, with prior exposure to an agency or in house role in a management position
- Knowledge of current and best communication channels and digital marketing ecosystem
- Proven experience with loyalty programmes
- Proven ability to work independently and with others
- Able to nurture talent, manage complex human relationships and culturally sensitive.
- Proven capabilities to act in the local and regional market
- MS Office skills
Salary:
Up to AED25,000.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
Experience:
- Marketing: 1 year (preferred)
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