Customer Relations Executive - Dubai - United Arab Emirates (UAE) - Dollar Car Rental

    Dollar Car Rental
    Dollar Car Rental Dubai - United Arab Emirates (UAE)

    1 week ago

    Full time د.إ40,000 - د.إ120,000 (AED) per year *
    Description
    • Build and maintain strong client relationships by addressing needs and concerns.
    • Develop and implement strategies to retain clients, reduce off-hires, and boost loyalty.
    • Communicate regularly to provide updates, gather feedback, and resolve issues.
    • Analyse client data to identify trends and improve satisfaction.
    • Identify cross-sell and up-sell opportunities.
    • Collaborate with sales, marketing, and support for a seamless client experience.
    • Tailor retention strategies to different client segments with personalized approaches.
    • Clearly present product value and benefits to encourage loyalty.
    • Set and track KPIs to measure success and adjust strategies as needed.
    * This salary range is an estimation made by beBee
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Customer relations executive