Assistant Restaurant Manager - Abu Dhabi, United Arab Emirates - Karaz Restaurant

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Responsibilities:

Support the restaurant manager when needed in the administrative and operational aspects.

Take charge of the outlet and the department in the Restaurant Manager's absence.

Enforce and monitor that all operational standards, as per our policies and quality measures are in place always.

Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation.

Maintain a good relationship and steady communication with the front team and the kitchen team particularly during operation hours.

Ensure that reservations are managed well within the outlet and seating capacities are effectively maximized.


Support the Restaurant Manager to maintain a clear overview of all point of sales, related set ups and carry out regular checks of all items.


Assist the Restaurant Manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet.

Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours.


Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager.

Ensure costumer satisfaction from start til finish, and always go an extra mile for the customer.


Skills and requirements:

High school diploma.

Preferably hospitality and/or management education.

Preferably Arabic speaker.

Loyal and respectful towards team members and customers.

Good math and reporting skills.

Experience in restaurants and management.


Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating the team accordingly.

Ability to work long hours and in both nights and weekends.

Competent computer skills.

Ability to understand effective approaches of communication with different individuals.

Strong on the job and able to train others.

Excellent verbal and written communication skills in English.


Salary:
AED7,000.00 per month


Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Language:


  • Arabic (preferred)

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