Supervisor and Receptionist - Dubai, United Arab Emirates - Story92 House of Beauty
Description
Story92 a new high end Beauty House located in Business Bay.Responsibilities include:
- Lead, monitor and supervise daily operations
- Ensure all cleanliess/hygiene standards are met and all policies and procedures are executed
- Coordinate with all technical staff and other staff to ensure a smooth and efficient booking process
- Manage all staff schedules
- Manage all booking inquiries through website and social media channels
- Provide a high quality customer experience to clients, starting from a quick and seamless phone/whatsapp booking process to welcoming guests, creating a luxury relaxing environment for them, explainig the spa menu and packages and crossselling/upselling
- Update client records with contact details and services chosen
- Maintain staff records and administrative documents
- Carry out frequent inventory checks and manage inventory effectively
- Carry out regular training sessions with technicians to ensure a highquality luxury experience
- Contribute to growth and development of the salon
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Experience:
- Salon or Spa: 4 years (preferred)
Language:
- English (preferred)
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