Supervisor and Receptionist - Dubai, United Arab Emirates - Story92 House of Beauty

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
Story92 a new high end Beauty House located in Business Bay.


Responsibilities include:

  • Lead, monitor and supervise daily operations
  • Ensure all cleanliess/hygiene standards are met and all policies and procedures are executed
  • Coordinate with all technical staff and other staff to ensure a smooth and efficient booking process
  • Manage all staff schedules
  • Manage all booking inquiries through website and social media channels
  • Provide a high quality customer experience to clients, starting from a quick and seamless phone/whatsapp booking process to welcoming guests, creating a luxury relaxing environment for them, explainig the spa menu and packages and crossselling/upselling
  • Update client records with contact details and services chosen
  • Maintain staff records and administrative documents
  • Carry out frequent inventory checks and manage inventory effectively
  • Carry out regular training sessions with technicians to ensure a highquality luxury experience
  • Contribute to growth and development of the salon

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:


  • Salon or Spa: 4 years (preferred)

Language:


  • English (preferred)

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