Aftermarket Sales Engineer MENA Region - Sharjah, United Arab Emirates - Talent Pal

Description

AFTERMARKET SALESENGINEER MENA REGION

NikkisoClean Energy & Industrial Gases is a leadingprovider of cryogenic pumps heat exchangers process systemsservices and solutions for the LNG and industrial gases industry.We are a subsidiary of Nikkiso Company Ltd a leading industrialmanufacturer headquartered in Tokyo Japan with over $1.5B in annualrevenue 8000 employees worldwide and publicly traded on the TokyoStock Exchange.

Nikkiso Cryogenic Services (NCS)is the essential service arm of Nikkisos Clean Energy &Industrial Gases Group (CE&IG). We have long beenrecognized as the leading service provider for cryogenic equipmentand in addition to Nikkiso products offer a wide variety ofservices for pumps and turbo expanders manufactured by othercompanies. All our services are designed to improve the safety ofour products and to support industries in successfully enhancingtheir quality of life. Through our 18 global service facilities weservice the industrial gas and air separation industries enhancedoil recovery operations marine and clean energy and alternativefuels projects.

Objective/Summary

The objective of this position is to perform aftermarketsales for cryogenic pump and turbo expander aftersales solutions.It is based in either Qatar or Sharjah U.A.E.

Weare looking for a selfdriven motivated sales engineer with multipleyears of experience in aftersales for cryogenic applications. Acombination of product knowledge and business knowledge will berequired to execute this mission.

The successfulcandidate will be part of a growth journey doubling our aftermarketbusiness over the next few years and will have a significantinfluence on future aftermarket sales development.

EssentialFunctions/Responsibilities

• Follow up customers inquiries and technical requestunderstand technical specification and prepare commercialquotations.
• Work with the Business LineManager (BLM) to create a business development plan.
• Provide and achieve targets to grow the Service Businessunit to maximize volume and profitability.
• Promote and sell the NCS aftermarket products includingService Agreements Repairs Field Services and Upgrades as offeredto all existing and new customers.
• Beresponsible for the maintenance and growth of the Service Contractbusiness for all product groups of the CEIG Group in the assignedsales territory.
• Evaluate needs and negotiatecontracts directly with key accounts or indirectly with 3rd PartyService Providers subject to designation of authority.
• Develop existing and build new customer relationshipsensuring Nikkiso is seen as a longterm business partner.
• Aid prime equipment sales by maintaining and developingeffective working customer relationships via valued serviceproducts.
• Develop proposal for aftermarketsales campaigns for specific service products and markets/customersand align campaigns with the BLM PLM and Business DevelopmentManager leadership before execution.
• Monitorchanges and developments within the industry and report tomanagement.
• Promote all NCEIG productportfolio followup and share sales leads internally.
• Document activities in our CRM programSalesforce.
• Other duties asassigned.

SupervisoryResponsibility

None

Competencies

• Selfmotivation inspired by success enthusiasm drive andinitiative directed towards achieving positive outcomes
• Selfdiscipline and the ability to decide priorities in arapidly changing commercial environment.
• Beflexible with working hours which are sometimes influenced byfactors such as the need to complete the job the availability ofthe client and participation in meetings.
• Communication skills verbal listening writtenpresentation.
• Excellent interpersonalcommunication (both written and oral) skills in local language andEnglish
• Judgment and problemsolving.
• Customer Focus.
• Critical and strategic thinking.
• Resultsdriven accountability.
• Knowledge of sales processes.
• Understanding of marketing strategies andpractices.
• Business and financialacumen.
• Continuous improvementmindset.
• Innovation mindset.
• Collaboration.
• Negotiatingskills.
• Ability to travel globally.
• Computer literacy for the preparation of documentspresentations and report writing.
• Able toleverage databases such as ERPs and Salesforce CRM.
• Current valid driving license.

Work Environment

Extensive travel; work in both office and shopenvironments at company and customer sites.

Education and Experience

• Bachelors degree in business engineering orrelated field.
• 5 years or related aftermarketsales experience.
• Experience in internationalbusiness environment is preferable.

Physical Demands

• Stand walk sit talk hear type and write.
• Reach with hands and arms bend stand on a stool or climband use fingers and hands to feel objects tools orcontrols.
• Use standard office equipment suchas computers smart phones printers photocopiers etc.
• Lift files and open desk drawers and filingcabinets.
• Global travel.

Other Duties

Please note this job description is not designed to coveror contain a comprehensive listing of activities duties orresponsibilities that are required of the employee for this job.Duties responsibilities and activities may change at any time withor without notice.

Equal OpportunityEmployer/Veterans/Disabled

NikkisoCE&IG is proud to be an equal opportunity employer. Wecelebrate diversity and are committed to creating an inclusiveenvironment for all employees. All qualified applicants willreceive consideration for employment without regard to race colorreligion sex sexual orientation gender identity national origin orprotected veteran status and will not be discriminated against onthe basis of disability.