Customer Success Partner - dubai - Property Finder Group

    Property Finder Group
    Property Finder Group dubai

    13 hours ago

    Description

    Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region's growing tech ecosystem.

    At its core is a clear and powerful purpose:
    To change living for good in the region.

    Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day.

    The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers.

    As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

    Position Title
    Customer Success Partner
    Reports To
    Customer Success Partner - Manager
    Position Summary

    The Customer Success Partner (CSP) is a key role responsible for providing direct impact on revenue retention by owning the post-sales customer experience and engagement, driving adoption and value realization for our subscription customers.

    Ultimately, the CSP represents the customers' interests in realizing value from Property Finder digital products and solutions.

    The CSP will focus on key accounts for which they will be responsible for leveraging data around customer health to effectively collaborate with cross-functional teams to drive customer outcomes, client satisfaction and overall revenue growth.

    The CSP will also partner closely with Sales to help them achieve their revenue targets and identify future growth opportunities.

    Strong relationship building skills and a passion for helping customers succeed, combined with an affinity for metrics and analytics, are key to success in this role.

    Key Responsibilities
    Establish strong relationships with assigned customers, serving as their dedicated point of contact for all questions and concerns.
    Represent best practices regarding PF products and services to the customer to ensure maximum value from their investment.
    Consult with clients to jointly establish goals and the metrics used to evaluate progress towards those goals to align expectations for maximum client success

    Monitor health metrics to conduct reviews with clients using established metrics and reporting to ensure they are on track to meet goals and to remedy results that are off track.

    Identify CSQL's during customer check-ins to support revenue growth and upsell opportunities.
    Leverage technology to increase efficiencies and make processes scalable.
    Partner with sales to provide needed support and resources throughout the customer's lifecycle so they can achieve revenue targets.
    Desired Qualifications
    Bachelor's degree in business, marketing or science major
    At least 3-5 years in a SAAS/Subscription environment
    Experience managing multi million AED quota and helping business owners to deliver ROI
    Robust business and financial acumen; P & L expertise is a plus
    Strong organizational, multitasking and time-management skills.
    Exceptional oral and written communication skills internally and externally.
    Focused, reliable and responsible self-starter that can self-manage with strong critical-thinking skills.
    Experience with Salesforce or similar CRM.
    Experience in real estate media, tech, software, advertising and/or marketplace-based businesses preferred.
    Fluent in English, Arabic preferred
    Skills & Behaviors of Successful Candidates
    100% Align and represent Property Finder's Core Values and be an example of leadership
    Serve as a brand ambassador for Property Finder, representing the best interests of the company and partners
    Seasoned sales professional with a solid track of achieving targets and has solid experience in managing existing customers including renewal, upsell and cross sell
    Solid experience in selling products and services delivered through SaaS or as a Subscription
    Strive to understand how your customers are using your products and can help them enhance their utilization and the value they extract out of your solutions
    Take pride in providing reliable forecasts to the business
    Consultative approach. Understand ROI analysis and can put together business reports and business proposals to help convince customers and speedup their business decisions
    Effective communicator and show up always prepared

    Team player and do you collaborate with other functions to deliver the best results for the company and the customer.

    Property Finder Principles
    Move fast and make things
    Data beats opinions
    Don't confuse motion with progress
    Failure is success if we learn from it
    People over pixels
    Our promise to talent
    At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care.

    Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region.

    We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
    Property Finder Guiding Principles
    Think Future First
    Data Beats Opinions, Speed Beats Perfection
    Our People, Our Power
    The Biggest Risk is Taking no Risk at All
    Interested in building your career at Property Finder? Get future opportunities sent straight to your email.
    #J-18808-Ljbffr
  • Work in company

    Customer Success Partner

    Only for registered members

    The Customer Success Partner (CSP) is responsible for providing direct impact on revenue retention by owning the post-sales customer experience and engagement. · Establish strong relationships with assigned customers. · Represent best practices regarding PF products and services ...

    Dubai, United Arab Emirates

    1 week ago

  • Work in company

    Multi-Lingual Partner Customer Success Manager

    Only for registered members

    Serve as the voice of the partner within the company advocating for their needs and feedback to influence product development and improvements when needed. · ...

    Dubai

    2 weeks ago

  • Work in company

    Multi-Lingual Partner Customer Success Manager

    Only for registered members

    We are looking for an organized, analytical and empathetic CSM with great relational and communicational skills to guide our partners to success. · This candidate will be passionate about Tech and F&B and always act ethically. · He/She will be responsible for providing an excelle ...

    Dubai

    3 weeks ago

  • Work in company

    Partner Success Manager

    Only for registered members

    We're looking for high-energy Partner Success Managers to help supercharge our partnerships and amplify our impact. · Champion a portfolio of partners and become their trusted go-to expert · Drive partner engagement, growth, and campaign performance · Deliver empowering onboardin ...

    Dubai

    1 month ago

  • + Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions. We are looking for an organized, analytical and empathetic CSM with great relational and communicational skills to guide our partners to success. · +Own the overall relationship with assigned partners ...

    Dubai, Dubai

    4 weeks ago

  • Work in company

    Senior Partner Marketing Success Officer

    Only for registered members

    Do you want to love what you do at work? Do you want to make a difference an impact transform peoples lives? You will manage the full marketing lifecycle for business clients from acquisition to advocacy. · ...

    Dubai

    1 month ago

  • We are looking for an organized, analytical and empathetic CSM with great relational and communicational skills to guide our partners to success. This candidate will be passionate about Tech and F&B and always act ethically. · Own the overall relationship with assigned partners a ...

    Dubai

    4 weeks ago

  • Work in company

    Licensing Operator

    Only for registered members

    About Angel Success Consulting · Angel Success Consulting is a dynamic and agile team focused on innovative solutions in the healthcare sector. We are strongly structured around · artificial intelligence (AI) · and consistently leverage this technology-driven approach to optimize ...

    Dubai, Dubai

    4 days ago

  • We are looking for an organized, analytical and empathetic CSM with great relational and communicational skills to guide our partners to success. · Serve as the voice of the partner within the company, · Aid partners in achieving their goals: help them improve their loyalty campa ...

    Dubai

    4 weeks ago

  • Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. · ...

    Dubai Full time

    4 weeks ago

  • · Company Description · Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions. · Como helps F&B and Retail businesses increase their revenue and build strong relationships with their clients, know them better and keep them coming back. Como's turnkey all-in- ...

    Dubai

    3 days ago

  • Work in company

    Technology Partner Specialist

    Only for registered members

    Partner with IBM Business Partners to drive revenue growth and wallet share expansion through joint strategic planning and execution of business plans. · ...

    Dubai, Dubai

    4 weeks ago

  • Work in company

    Account Manager

    Only for registered members

    The Account Manager role involves building and nurturing relationships with key stakeholders in partner organizations to drive joint success. · Identify and build relationships with partners. · Collaborate with internal teams to align resources and strategies. · Develop initiativ ...

    Dubai

    2 weeks ago

  • Work in company

    Customer Success Manager

    Only for registered members

    The Customer Success Manager will own the customer success across the Middle East and achieve or exceed annual targets set for the territory. They will initiate and manage renewal cycles of service agreements with partners, prepare and present successful responses to tenders, dev ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Account Manager II

    Only for registered members

    The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE.We are looking for an Account Manager to join our Food - UAE team in Dubai. · ...

    Dubai

    4 weeks ago

  • Work in company

    Territory Ecosystem Manager

    Only for registered members

    The Territory Ecosystem Manager (TEM) owns the quota on a territory and is responsible for driving associated pipeline and revenue through partners. · ...

    Dubai

    4 weeks ago

  • Work in company

    Senior Partner Manager, MEAPAC

    Only for registered members

    We are seeking an accomplished, relationship-driven Senior Partner Manager with deep experience in partner management and channel development within the SaaS industry. · Develop and execute partnership strategies and business development plans to drive growth, including joint bus ...

    Dubai, Dubai

    3 weeks ago

  • Work in company

    Partnerships Manager

    Only for registered members

    You will be responsible for acquiring and managing partnerships with companies that can introduce clients to WorldFirst. · ...

    Dubai

    3 weeks ago

  • Work in company

    Senior Alliances Manager, MEAPAC

    Jaggaer

    We are seeking an accomplished, relationship-driven Senior Alliances Manager with deep experience in partner management and channel development within the SaaS industry. · As a Senior Alliances Manager, you play a key role in strengthening JAGGAER's partner ecosystem and contribu ...

    Dubai

    1 week ago

  • Work in company

    Partner Territory Manager, Amazon Global Sales EMEA

    Only for registered members

    Description · AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, technology, and support. We dive deep to understand each custome ...

    Dubai, Dubai

    6 days ago

  • Work in company

    Channel Sales Manager, Dubai

    Only for registered members

    The Channel Sales team at Postman is responsible for scaling our enterprise business through strategic partners. · Own and develop a defined territory by recruiting, enrolling, and activating strategic partners (SIs, resellers, and technology partners) to drive Postman Enterprise ...

    Dubai, Dubai

    3 weeks ago

Jobs
>
Dubai