Housekeeping Manager - Dubai, United Arab Emirates - Landmark Hotels and Suites

Landmark Hotels and Suites

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

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Description

MAIN DUTIES

Operations

Supervises housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests' needs.
To be responsible for managing the housekeeping department in order to ensure the highest standards of cleanliness of the hotel including guest rooms, public areas, food & beverage outlets, banquet facilities and back of house in accordance with corporate quality standards.
Develops implements and continually reviews the policies, procedures, practices and standards.
Manages linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs.
Coordinates and reviews contracts, including plants rental, cleaning contracts, flowers and ensures compliance by both parties.
Participates in the planning of hotel decoration for special functions and festive seasons and organizes the necessary actions.
Keeps information on all new equipments and cleaning products and evaluates their quality, maintains knowledge of local competition and housekeeping industry trends.

Finance

Prepares the annual Housekeeping budget and yearly manpower forecast for the department.

Team Management

Maximizes employee productivity and morale within the department and consistently maintains discipline within hotel guidelines and local regulations.
Schedules employees in line with varying business levels in order to maximize productivity and minimize payroll costs.
Selects and recruits suitable employees for the department using prescribed set of policies and procedures.
Give appropriate skills training to team members in order to meet guests' needs and maintain standards.
Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him/her together with the General Manager.
Conducts monthly departmental meetings with staff in order to review the monthly achievements and areas for development.
Establishes and maintains effective internal communications including daily meetings with staff to ensure optimum team work and productivity.

Health & Safety

1 Understands and strictly adheres to the Rules & Regulations established in regards to hotel's policy on Fire, Hygiene and Health & Safety.

2 Ensures that all potential and real hazards are reported and reduced immediately.

3 Adheres to the hotel's fire and emergency threat procedures.

4 Practices and enforces all emergency procedures to provide the security and safety of guests and employees.

5 Ensures that all employees have a complete understanding of and adhere to the Hotel's Employee rules and regulations.

Fundamentals
1 Work within all pre-set budgetary limits.

2 Comply with all systems and procedures as laid down by the General Manager.

3 To be able to perform any additional scope of duties if requested by the Management.

4 To attend the mandatory External and Internal training and follow the company training policy.

Job Types:
Full-time, Permanent

Experience:

Executive Housekeeper: 5 years (required)