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Abu Dhabi

    Education Specialist - Abu Dhabi, United Arab Emirates - Miral Experiences

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    Description
    • Consistently engages and interacts with guests of all ages in a professional, educational fun manner while delivering high-quality guest experience programs
    • Conducts Education Programs for special events and daily operations, in coordination with the Education Support Manager, other Educators, Sales, Marketing, Guest Experiences and Animal Husbandry team.
    • Conducts frequent fact-based animal presentations and guided tours for on, off sight, special events and overnight experiences
    • Works closely with the Education Support Manager in order to deliver excellent, transformational zoological programming, ensures offerings are relevant and compelling to today's audiences in content and delivery
    • Operates independently with minimal supervision while providing incredible guest service and innovating new experiences
    • Initiates interaction with guests to proactively provide animal and information about the Park
    • Monitors guests and animal safety in coordination with the Animal Husbandry team
    • Promotes products, services and activities to the guests
    • Maintains knowledge of the park information, updates and promotions
    • Responds to guests queries/complaints with effective resolution under guidance from the Education Support manager when needed
    • Completes all required trainings and maintains professional development and competencies
    • Fosters a culture of human and animal safety; following all safety policies and practices with a knowledge of all appropriate protective equipment in accordance to HSE policy
    • Prepares education and tour materials and maintains its professional appearance
    • Maintains cleanliness and organization of the workplace for designated areas
    • Performs other duties as assigned


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