Regional Sales Manager - RIC - DUBAI ICD Brookfield Place - Lev ..F (AEDU) - Richemont Dubai FZE

Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION

The Regional Sales Manager is directly responsible for leading the performance, profitability, optimization, and development of the entire network across the Middle East, India, Africa & Turkey in line with the strategy of the main stakeholders – TimeVallee, Retailers, and Maisons. He/she is the warrant of the achievement of the business targets on his/her network by ensuring an exceptional client experience and operational excellence. As an Ambassador of TimeVallee, he/she must establish strong partnerships with retailers and local/regional Maisons sales teams while providing continuous support and the highest level of service to the entire network under his/her management.

HOW WILL YOU MAKE AN IMPACT?

• Drive network strategy and business planning in collaboration with the Managing Director.
• Forecast and track revenue with retailers and Maisons, ensuring alignment with strategic plans.
• Optimize product allocations and replenishment for boutiques, identifying new business opportunities.
• Monitor competition, market share, and sell-out trends, identifying growth actions for each market.
• Contribute to the timely collection of outstanding retailer payments in coordination with HQ/local finance.
• Assess and pursue business opportunities, including expansion plans (opening and closing points of sale) and new retail projects across all markets.
• Manage market and client performance, ensuring monthly turnover delivery and promptly addressing any gaps.
• Develop annual marketing, CRM, and training plans per market with TimeVallee HQ and Maisons' marketing teams (including Coop budget, events, local activations) to support boutique objectives.
• Monitor the marketing/activation calendar by boutique in partnership with retailers and report on results.
• Identify and report event opportunities and local communication needs to the brand Marketing & Communication team.
• Regularly visit boutiques to support all business aspects and ensure the application of all guidelines (TimeVallee HQ, retailers, and Maisons).
• Coordinate with local Maisons' teams and retailers for all merchandising, training, advertising, and PR initiatives related to Maison development within boutiques, ensuring their implementation.
• Foster a business-oriented approach and positive mindset within the network through monthly meetings with Boutique Managers, facilitating the exchange of best practices.
• Ensure proper follow-up and reporting of retail network results (sales, KPIs, missed sales) through Booster, proposing corrective actions for retailers.
• Establish the annual team training plan in coordination with FHH, coaching boutique managers and sales staff on luxury & high-value selling techniques and watchmaking skills.
• Organize and deliver training sessions to enhance the knowledge of local sales teams on the TimeVallee concept.
• Implement TimeVallee retail guidelines and tools defined by HQ, and support Maisons in implementing their guidelines across all boutiques.
• Travel approximately 40% of your time within the Middle East, Africa, India, and Turkey region to support and develop the network.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Strong knowledge of the Middle East retail business and culture.
• A good understanding of retail operations, marketing & communications, and digital trends.
• An entrepreneurial mindset.
• Strong analytical, communication, and organizational skills.
• A Bachelor's or Master's degree from a reputable university.
• Fluency in both Arabic and English.

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