Customer Care Associate - Abu Dhabi, United Arab Emirates - Commercial International Bank

Description

Customer Care Associate - Work from home Customer Care Associate - Work from home Responsibilities:1. Provide exceptional customer service via phone, email, and chat channels.2. Assist customers with inquiries, account management, and issue resolution.3. Educate customers on bank products and services.4. Document customer interactions and feedback for future reference.5. Collaborate with other team members to ensure efficient and effective communication.6. Adhere to company policies and procedures at all times.7. Meet or exceed performance metrics and targets. Commercial International Bank (CIB) is a leading financial services corporation in Egypt incorporated in 1975 as a joint venture. Its services include corporate banking, retail banking and other business lines.

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