Sales Support Executive - Dubai - Emirates Industrial Panel (EIP)

    Emirates Industrial Panel (EIP)
    Emirates Industrial Panel (EIP) Dubai

    4 days ago

    Description

    Responsibilities and duties:

    • Create and update inquiry/quotation log, order intake registers and job file.
    • Ensure Bill of Quantity (BOQ) Request Forms are filled by Sales Engineers/Manager and create request via electronic mail to Estimation.
    • Prepare quotations based on the received BOQ or as per the details provided by the Sales Engineers/Manager with minimal supervision.
    • Prepare the initial, revision and variation order confirmations (OCs) and ensure correct details to follow based on related documents provided (Approved Quotation, PO, Contract) with the directive of Sales Engineers/Manager.
    • Ensure related Customer Information Forms are properly filled, signed and stamped by clients.
    • Ensure PRN to be raised if required with the instruction of Sales Manager.
    • Generate Sales Reports as may be requested by the Sales Manager and submission on time.
    • Relay Customer Concerns/Clarifications to the Sales Engineers/Manager and ensure appropriate action and subject closed.
    • Create and update client data base.
    • Receive telephone calls from client on behalf of Sales Engineers/Manager if not available. Ensure to relay information as soon as possible.
    • Perform data entry, printing, binding, and filing duties.
    • Prepare documentation, letters, and submittals as per instruction.
    • Maintain proper records and tracking of sales documents.
    • Inform client of the services and product information with the instruction of Sales Manager.
    • Follow up on the status of quotations sent with clients as per directive of Sales Manager.
    • Assist on other tasks required/assigned by Sales Manager.
    • Ensure that HSE policies and procedures are being followed and implemented.
    • Maintain company's interest and objectives when dealing with Clients and third parties.
    • Perform other tasks assigned by the Direct Line Manager.

    Qualifications:

    • Secondary School Certificate/ Diploma, or equivalent
    • Experience in administrative support role for at least 4 years

    Years of Experience:

    • Minimum 4 years of work experience as supporting sales or marketing staff.
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