Client Solutions Manager - Dubai, United Arab Emirates - TikTok
Description
ResponsibilitiesAbout Us:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
The Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services.
You are joining a team of consultants and marketing and self service platform experts, who proactively drive the client's growth strategy, including upsells, renewals and campaign reactivations.
Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge.
Responsibilities:
- Manage and grow postsale client relationships with advertisers of all sizes
- Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
- Work with internal teams to guide inventory allocation
- Monitor and analyze ad campaigns, and proactively take initiative to improve results
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
- Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients datadriven business insights and at the same time, use those insights to improve our advertising offerings
- Share marketplace feedback and guide our advertising strategy
- Support and work with sales team on presale research and pitch
- Conduct regular business reviews and take a consultative, longterm approach to build productive relationships with clients, in collaboration with the sales team
Qualifications:
- At least 35 years of experience in account management/client services roles in digital marketing, agency experience is a big plus
- Experience managing performance advertisers with a deep understanding of their challenges
- Ability to analyze data and identify insights to assess campaign performance
- Proactive attitude with excellent project management, organizational, and analytical skills
- Proficient in English and Arabic
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.
We are passionate about this and hope you are too.More jobs from TikTok
-
Client Partner
Dubai, United Arab Emirates - 1 week ago
-
Procurement Manager
Dubai, United Arab Emirates - 6 days ago
-
Product Solutions
Dubai, United Arab Emirates - 1 week ago
-
Client Solutions Manager, Services
Dubai, United Arab Emirates - 1 week ago
-
Revenue Planner
Dubai, United Arab Emirates - 3 days ago
-
Data Analyst – Dubai Jobs In Dubai 2023
dubai, United Arab Emirates - 6 hours ago