Senior Solutions Engineer - Dubai, United Arab Emirates - Mambu

    Mambu
    Mambu Dubai, United Arab Emirates

    1 week ago

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    Description

    Who we are

    At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We're on a mission to change that, to make banking work better for everyone.

    Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before.

    If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team.

    At Mambu our people are the foundation We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

    Let's rewrite the rules of banking together

    About the team

    Customers need to know how to solve their business problems. Mambu is just part of the answer. That is why the Solutions Engineering team exists. We are here to help them understand how they get there with Mambu. We are the SMEs that know all aspects of Mambu and can relate them to the client's requirements.

    We evangelise SaaS Core Banking in a market with many legacy systems which are stifling innovation at banks and other financial services providers.

    Authenticity is in our DNA. We set out to be trusted advisors both internally and externally. It is our role to ensure that clients can meet their objectives with Mambu. And we become our prospects and customers advocates within Mambu so we ensure that it becomes bigger and better than what it is today.

    What you'll do

  • Each Solution Consultants / Engineer is responsible for helping our Account Executives and Customer Success Managers (CSMs) to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis.
  • You will get the opportunity to work with every type of FinTech company from large banks to small startups while applying your banking and FinTech knowledge to help them design the next generation of financial services.
  • Day to day you will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs
  • You will get the opportunity to work with ecosystem partners to understand their offerings to advise customers and prospects on which partners are best to implement with Mambu
  • Hand over new projects to the delivery team as well as coordinating with product management on any new features, changes or enhancements
  • Provide assistance to marketing by creating content including demo videos, sales demo environments, case studies, blog posts and other collateral
  • What you'll bring

  • Several years of experience working in the banking or FinTech industry and deep knowledge of consumer or business lending, deposits products and operations
  • Previous experience experience in a pre-sales / solutions engineering role in a SaaS offering
  • Experience in responding to formal proposal procedures such as: Requests for Information (RFI) and RFPs
  • A consultative mindset of listening, understanding and anticipating customer needs
  • Customer facing experience and ability to influence Executive Level audiences
  • You are eligible to work in UAE, and you are already living there
  • Your future

    Whatever role you are looking for, if you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong.

    Let's connect

    Follow Mambu on for the latest Fintech trends and success stories. Connect with us on,, and to experience our vibrant culture. Explore our mission, values, and the world we're building at.

    Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out our

    As part of the recruitment (or HR onboarding) process, you will be required to obtain authorised criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

    Don't meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to