Housekeeping Order Taker - Abu Dhabi, United Arab Emirates - IHg

IHg

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Job description
We are currently seeking to hire a
Housekeeping Order Taker /
Coordinator.
As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as:

Your responsibilities:

A little taste of your day-to-day

Every day is different, but you'll mostly be:

Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
Monitor daily arrivals according to occupancy report in coordination with the Laundry and Housekeeping management.
Upkeep Holiday Inn brand guidelines and standards of service and operation and strictly adhere to LQA standards and guest comments.
Answer the telephone promptly and courteously and log down all incoming messages.
Input into Housekeeping dispatch system all requests; and relay the dispatch messages promptly ensuring that all the information given is accurate and complete, including engineering maintenance works.
Ensure tracking and monitoring of pending requests.
Ensure the proper handling of keys and follow up on key signing in and out; and report to security and Executive Housekeeper all lost keys/ devices or broken keys/ devices
Secure and log lost items daily, including the monthly disbursement of unclaimed articles to the colleagues who found the items with authorized gate passes TBC
Receive all newly purchased items delivered to the Housekeeping office, i.e. cleaning supplies, magazines, etc.

The above is intended to provide an overview of the role and responsibilities of a Housekeeping Order-taker cum Coordinator at Holiday Inn Abu Dhabi.

It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

What we need from you
High school diploma or equivalent and at least 2 years' experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Computer/Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. Also familiar with various hotel systems including POS, PMS and CRM platforms. Have the knowledge of IHG Way of Clean and its policies on room allocation etc.

You must meet the legal requirements to work in the UAE_
._

What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package.

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today.

Salary:
From AED1,700.00 per month