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- Education. Computer Science orTechnical qualification.
- Minimum of 3 to 4years of experience in a professional services environment, lawfirm experience preferable.
- A+ and/or Microsoftcertification are desirable.
- Strong verbal, andwritten communication skills.
- Must be able todemonstrate strong interpersonal and customer service skills andwill have the ability to be process-oriented yetflexible.
- Audio Visual experience aplus.
- Knowledge of desktop computingenvironment and troubleshooting techniques of hardware and softwareissues
- Knowledge and the ability to supportMicrosoft operating system, including networking component,hardware, peripheral devices.
- Knowledge andexperience in conference center environment
- MicrosoftWindows
- Microsoft OfficeSuite
- iManage DeskSite andFileSite
- Citrix/VPN
- Polycom and Cisco Video ConferenceSystems
- AirWatch
- PeopleSoft
- CarpeDiem
- Avaya
- MFA
- ITSMTicket Management System
- Lenovo laptops anddesktops
Technology Support Analyst I - Dubai, United Arab Emirates - Kirkland & Ellis
Description
Qualifications &Requirements
Education,Work Experience, Skills
Technologies/Software
CoreTechnologies
CurrentK&E Technologies