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- Manage and maintain all company electronic equipment onshore and offshore, including vendor equipment rentals for vessels fleet.
- Supervise & maintain VSAT, Software, IT related Hardware rental contracts.
- Communicate with client manager regarding technical issues of telecom or internet equipment onboard vessels.
- Troubleshoot and resolve end-user operating system, and software related problems In office and vessel.
- Sets up and configures laptop / desktop computers, peripherals and accounts assigning security level.
- Install software, hardware, and peripherals.
- Troubleshoot and resolve network and server access problems for end users.
- Coordinate with domain providers in any issues related to emails and works with hardware vendors to resolve equipment failures / problems.
- May receive and process information of a confidential nature; ensures such information is maintained in strict confidentiality.
- Maintain, implement & improve IT policy / SOP.
- Installing and updating the NS5 software and its modules on servers and client machines
- Configuring and managing the NS5 database and ensuring its security and integrity
- Providing technical support and training to the NS5 users and resolving any issues or queries they may have