Training Manager - Dubai
4 days ago
Job summary
Design effective training modules deliver front-line retail staff including pharmacists customer service executives conduct induction programs new hires covering company values SOPs retail processes customer service standards facilitate ongoing training sessions soft skills behavioral competencies conflict resolution provide targeted coaching mentoring improve customer handling upselling techniques product knowledge collaborate HR Operations identify skill gaps develop training plans ensure consistency training delivery multiple locations adhering quality compliance standards monitor evaluate training effectiveness assessments feedback on-the-job performance metrics stay updated industry trends pharma retail recommend enhancements training content accordingly.
Job description
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