Workshop Planner - Fujairah, United Arab Emirates - Al-Futtaim Automotive

Description

We are looking for a WorkshopPlanner to join ourToyota team inFujairah. As a Workshop Planner, you will allocatethe technical jobs to the technicians ensuring alignment of jobrequirement to technical skillset in order to optimize theworkshop's utilisation. You will be the main link betweenthe frontline and the workshop and supports timely performance ofassigned technical jobs to ensure timely vehicle delivery to thecustomer.

What You WillDo

• Allocate the Job totechnicians based on correct category required to perform thejob.
• Monitor technician planning board and JobProgress Control Board as per monthly roster and escalate anyconcerns to the workshop manager
• Ensureaccurate/ fair distribution of jobs technicians'utilisation and efficiency targets areachieved.
• Ensure Fix It Right (FIR) Process isbeing followed to achieve FIR target.
• Ensurejobs allocated are closed as per theschedule
• Ensure no deviation on time clockingprocess, escalate as required
• Ensure vehicle ontime delivery by providing the vehicle progress update to ServiceAdvisor
  

Required Skills To BeSuccessful

• Experiencein allocating the job to technicians based on correct categoryrequired to perform the job
• 2 to 3years' overall experience as a Workshop Controller ORWorkshop Planner in the automobiledealership
• Has the ability to write technicalreports'
• Strong communicationskills