Cyber & Digital Resilience Products Business Analyst - Dubai, United Arab Emirates - Mastercard

Mastercard
Mastercard
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Cyber & Digital Resilience Products Business Analyst

Who is Mastercard?

Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Mastercard Data & Services encompasses Mastercard's offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes.

Overview

  • Liaise between the business, product and R&D teams, eliciting and translating external and internal customer needs into product objectives, identifying possible solutions, and defining and documenting business requirements for new product features
  • Knowledge of customer needs, products and services on Cyber Security to be able to comprehend and analyse product features. Cyber Security risk management knowledge is preferred.
  • Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements

Responsibilities:


  • Owns and manages business requirements documentation for the Cyber & Digital Resilience products suite
  • Coordinates internal intakes to collect and identify featurelevel development opportunities
  • Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product
  • Decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
  • Compares features for competitive review to inform prioritization within a platform product release
  • Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
  • Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
  • Continuously monitors feature development at the feature level, in coordination with the respective Project Managers
  • Identifies innovations that add more business and customer value for a platform product, in coordination with respective product owners.
  • Contributes nearterm input for the platform product portfolio and roadmap
  • Meets with business leaders to discuss and elicit underthesurface needs and translate them into specific business/project objectives
  • Reviews product demo with the development team against acceptance criteria for the feature set
  • Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
  • Supports and participates in postlaunch reviews and ensures feedback is reincorporated into the feature
  • Works with internal teams and customer facing & support teams to identify, classify, and prioritize featurelevel customer issues
  • Identifies feature risks from business and customer feedback and supports product managers for driving better decisions.

All About You:

  • Bachelor's degree in engineering, data analytics, mathematics, or equivalent experience
  • 58 years prior related work experience in requirements gathering and relationship building with business clients.
  • Knowledge of cyber security risk management and general cyber security concepts knowledge is preferred.
  • Selfmotivated, problem solver who is result driven and has a proven track record of delivering success while operating within a team environment
  • Excellent analytical skills with an ability to conduct structured analysis and synthesize large amounts of data.
  • Ability to effectively manage cross functional partners while performing multiple functions
  • Strong problem solving skills, with the ability to multitask
  • Detailoriented with an ability to understand and manage operational processes
  • Strong interpersonal skills to influence and build credibility, collaborative, diplomatic, and flexible
  • Strong written, verbal and presentation skills
Corporate Security Responsibility

All activities involving
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