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- Communicates all RFPs received directly from the department with the Country Sales Managers - for advice.
- Handles all RFPs assigned by the Country Sales Manager or Country Director of Sales
- Prior to preparing an offer, ensure that all necessary information about the event is obtained either from the account manager or the client directly.
- Prepares offer letters according to guest requirements and availability according to company standards and selling strategy.
- Follows up on offers sent promptly and systematically and within established parameters, negotiates rates and amends offers sent, taking all necessary actions to secure the business.
- Maintains generating accounts through various sales activities (face-to-face sales calls, telephone calls, sight inspections, entertainment) jointly with the Accounts Manager.
- Maximizes up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking.
- Communicate the final details of all confirmed bookings to the Country Sales Manager - for the contract to be prepared
- Obtain client's signature on the Booking Contract in a prompt and timely fashion.
- Maintains and updates the Sales & Catering – PMS - as per company standards.
- Inputs all bookings, including waitlisted and inquiry bookings in the PMS as per company standards.
- Obtains client feedback after each event verbally and through Thank You letter and Guest Questionnaire and communicate the same with all concerned.
- Ensures that the response to any business request is actions within 24 working hours.
- Arranges or conduct site inspections of Rixos UAE hotel's conference & banqueting department.
- Ensures that availability is checked with sister Hotels and alternative venues are recommended prior to regretting any booking.
- Maintains close communication with the Sales Team in the negotiation process of their bookings.
- Performs all duties & responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve position objectives.
- Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.
- Attends departmental & communication meeting as requested by Director of Sales.
Sales Executive - Dubai, United Arab Emirates - ALL - Accor Live Limitless
