End UserDesktop Support - Dubai, United Arab Emirates - Dice

    Dice
    Dice Dubai, United Arab Emirates

    2 weeks ago

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    Description

    JobDescription:
    Position requires experience withend user support, Desktop support, Windows operating systems, Localand Network Installation, Internet explorer, TCP/IP, DHCP, DeviceManager, Registry editor, User Manager, AdminCommands

    Installing and configuring hardwareand software.

    Speaking to customers to quicklyget to the root of their problem.

    Providingtimely and accurate customer feedback.

    Talkingcustomers through a series of actions to resolve aproblem.

    Following up with clients to ensurethe problem isresolved.


    Requirements
    Certificationin Microsoft, Linux, or Cisco isadvantageous.

    Prior experience in techsupport, desktop support, or a similarrole.

    Proficiency in Windows/Linux/MacOS.

    Experience with remote desktopapplications and help desk software.

    Attentionto detail and good problem-solvingskills.

    Excellent interpersonalskills.

    Good written and verbalcommunication.