Automotive Service - Dubai, United Arab Emirates - MotogenX
1 week ago
Description
Responsibilities:
- Handle incoming and outgoing calls.
- Strong computer and communication skills (MS Office is a must)
- Provide daily / weekly and timely project reports for management and clients.
- Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts.
- Creating project based Power Point presentations
- Follow up on required maintenance services for each project vehicle.
- Generate leads and new business opportunities through proactive outreach and effective communication with vehicle manufacturers.
- Maintain a detailed record of client interactions, inquiries.
- Collaborate with mechanic techs for parts ordering and inventory.
- Stay updated with industry trends, new automotive products, and services to provide relevant information to management and team.
- Assist in maintaining an organized and professional workspace, ensuring a positive and welcoming atmosphere for management and clients.
Job Requirements:
- Proven experience in a customer service within the automotive industry.
- Strong communication skills in English, both written and verbal.
- Knowledge of automotive services, repairs, and parts is essential.
- Excellent telephone etiquette and customer service skills.
- Ability to handle multiple tasks, prioritize, and work effectively in a fastpaced environment.
- Proficiency in using Office suites, CRM Software, Power point presentations.
- Strong problemsolving skills and the ability to handle client complaints with professionalism.
- Valid UAE driver license
Salary:
AED3, AED4,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Automotive: 2 years (preferred)
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