Automotive Service - Dubai, United Arab Emirates - MotogenX

MotogenX
MotogenX
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter


Description

Responsibilities:


  • Handle incoming and outgoing calls.
  • Strong computer and communication skills (MS Office is a must)
  • Provide daily / weekly and timely project reports for management and clients.
  • Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts.
  • Creating project based Power Point presentations
  • Follow up on required maintenance services for each project vehicle.
  • Generate leads and new business opportunities through proactive outreach and effective communication with vehicle manufacturers.
  • Maintain a detailed record of client interactions, inquiries.
  • Collaborate with mechanic techs for parts ordering and inventory.
  • Stay updated with industry trends, new automotive products, and services to provide relevant information to management and team.
  • Assist in maintaining an organized and professional workspace, ensuring a positive and welcoming atmosphere for management and clients.

Job Requirements:


  • Proven experience in a customer service within the automotive industry.
  • Strong communication skills in English, both written and verbal.
  • Knowledge of automotive services, repairs, and parts is essential.
  • Excellent telephone etiquette and customer service skills.
  • Ability to handle multiple tasks, prioritize, and work effectively in a fastpaced environment.
  • Proficiency in using Office suites, CRM Software, Power point presentations.
  • Strong problemsolving skills and the ability to handle client complaints with professionalism.
  • Valid UAE driver license

Salary:
AED3, AED4,500.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Automotive: 2 years (preferred)

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