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Customer Service Representative - Dubai, United Arab Emirates - Trustbend
Description
a leading logistics company based in Dubai, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.
We are committed to providing exceptional service to our clients and require a passionate team member who shares our vision.
Job Responsibilities:
Handle Customer Inquiries.
Order Processing.
Customer Relationship Management.
Maintain accurate records of customer interactions, transactions, and inquiries. Ensure all documentation is up-to-date and easily accessible.
Identify and troubleshoot customer problems.
Feedback Collection.
Requirements
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in MS Office and customer service software.
Knowledge of logistics or supply chain management is a plus.
Bachelor's degree or equivalent work experience.
Benefits
Competitive salary packageHealth insurance coverageTraining and development opportunitiesCollaborative and supportive work environmentCareer growth prospects within the company
If you are passionate about delivering exceptional customer service and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity.
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