Sales Consultant - Dubai, United Arab Emirates - Travelex
Description
Role Title Sales Consultant Reports to Team Leader Location UAE Business unit Retail Role Purpose To Offer Exceptional customer service whilst maximising all sales opportunities Key AccountabilitiesDeliver excellent customer serviceFollow the sales process in order to maximize salesUnderstand features and benefits of all Travelex product linesUse every opportunity to upsell and cross-sellRecognize the warning signs of questionable transactions and mitigate possible effects of the saleAdhere to promotional marketing offersManage till stocksAchieve individual KPI's/targetFully investigate over and shorts (differences) and reportAdhere to company and location policy and procedures ,including Audit, Risk, Health & Safety, Security and customer service requirementsEnsure compliance to legal and corporate requirementsMaintain high standards of housekeeping and presentation of storesContribute to the success of the teamComplete training within required timelines Role- specific Experience and SkillsRetail, cash handling and/or banking experienceGood customer service skillsGood numerical abilityGood knowledge of product, services and proceduresDemonstrated experience working with computer systemsAbility to work independently as well as in a team environmentAbility to handle routine activities with attention to accuracy and detailFlexibility to work different shifts and locations as requiredEnglish language skills General experience and personal qualitiesSelf
- aware, open minded with a high degree of personal and professional integrityThe ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholdersA strong record of performance delivery in their areas of expertise, through increased sales and /or performance against KPI'sThe ability to analyze issues and solve problemsDrive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex
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