Commis III - Dubai, United Arab Emirates - The First Group

Description

Overview

About The First Collection Business Bay
In the heart of Dubai's Business Bay, The First Collection Business Bay combines modern design with a welcoming atmosphere. With 437 rooms and suites, the hotel is ideal for both business and leisure guests. Facilities include a rooftop pool, gym, spa, and exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah, providing both dining and beachside relaxation for a seamless blend of city convenience and resort escape in one of Dubai's most vibrant areas.

About The First Collection Business Bay
In the heart of Dubai's Business Bay, The First Collection Business Bay combines modern design with a welcoming atmosphere. With 437 rooms and suites, the hotel is ideal for both business and leisure guests. Facilities include a rooftop pool, gym, spa, and exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah, providing both dining and beachside relaxation for a seamless blend of city convenience and resort escape in one of Dubai's most vibrant areas.

About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
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Job Description

Commis 3 should demonstrate initiative at all the times and seek own solutions to the minor obstacles that occur from time to time, have strong desire to improve skills and knowledge and produce own work in accordance with deadlines. Commis 3 is responsible for preparation and service of hot and cold dishes, for the section, for ordering and stock rotation where necessary.

Desired Skill & Expertise

Business Acumen

· Articulates Wyndham Worldwide's or Business Unit's mission, vision, core values, business priorities and strategic goals

· Demonstrates in-depth knowledge about Wyndham Worldwide's or Business Unit's products, customers, markets & transaction systems

Building Trust

· Demonstrates system integrity consistently, fairly and is honest with members about what can and can't be done in relation to member

· Takes personal responsibility for establishing, agreeing to, and keeping performance related commitments

· Is reliable, consistent and focuses on the positive, makes self-available when needed to perform additional tasks

· Openly acknowledges others for their contributions

Communication

· Demonstrates understanding of critical issues and points in the message

· Seeks to understand others and learn through listening

· Exhibits a positive manner at all times in talking to customers or colleagues

Count On Me

· Articulates the needs and expectations of internal and external customers

· Handles customer complaints effectively and efficiently

· Builds and maintains effective relations with customers (internal /external)

· Articulates the underlying need of the customer's request

· Listens and seek feedback proactively from the customer

Driving Results

· Produces high quality work products/services as measured by the customer

· Knows what is expected and delivers on promise

· Takes pride in own work

· Takes responsibility to address customer needs and resolve customer issues

· Takes responsibility to surface and escalate customer needs and wants to management teams

Innovation

· Does not give up easily when things become difficult

· Shares thoughts / new ideas

· Looks proactively for opportunities to embrace changes and move forward business objectives

· Displays tolerance, respect and acceptance for changes

· Accepts change initiatives and effectively modifies behavior to meet new guidelines

Leadership Effectiveness

· Aligns to organizational / area directions

· Makes a visible effort to manage stress

· Is able to adapt to different working environments

· Shares skills and knowledge to enhance others' talents and skills

· Contributes a fair share of work and fulfills the role of a team member

· Participates in team activities and contributes ideas

· Works collaboratively with others

Valuing Diversity

· Monitors others' reactions to comments or choice of words by observing nonverbal cues, such as facial expressions or body language

· Corrects behaviors by responding to the reactions of others

· Tries to react objectively to other people's ideas, regardless of personal views