Customer Experience Cloud - Dubai
1 week ago

Job summary
We are looking for a Customer Experience Cloud & AI SME to lead the design, development and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems.Responsibilities
- Develop & Optimize Self-Service Customer Portals
- AI-Powered Virtual Agents & Automation
- Cross-Platform AI Automation & Integration
- Customer Engagement & AI Mentorship/li>Data Intelligence & AI Performance Optimization/ul>
Job description
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