- Managing the end-to-end client experience post-booking
- Communication with external partners (airports, FBOs, caterers), internal colleagues across all teams, and direct engagement with our clients flying around the world.
- Exposure to different sub-elements of the flight management function including taking responsibility for the immediate post-booking phase (first contact and flight itineraries), the tactical (day of flight) role, and flight logistics.
- Ability to work in a fast-paced environment and collaborate effectively as a team member;
- Comfortable and capable handling difficult situations and resolving problems, often at short notice;
- Good attention to detail, highly organized, proactive with an ability to prioritize effectively and multitask;
- Positive and enthusiastic attitude towards work, flexibility and ability to work independently;
- Proficiency in English language with excellent written and verbal communication and strong interpersonal skills;
Flight Management Associate - Abu Dhabi, United Arab Emirates - Fly Victor
Description
Victor
Victor is disrupting the private jet charter sector - providing a global on-demand marketplace that makes aircraft charter more transparent, easier, and greener than ever before. Our mission is to provide a better way to fly by focusing on customer service and putting our customers in control. Innovation is at the heart of everything we do.
A key point of difference with Victor lies with the attention to detail afforded by the specialisations within the aircraft charter broking experience, Sales, Sourcing and Flight Management. Sales secure the customer, signed contract & payment, Sourcing identify suitable aircraft and manage the operator relations, with Flight Management taking over the confirmed booking through to post flight feedback.
Background
Victor's Executive Jet Charter Department was established in 2011 and has enjoyed impressive growth since its inception. At Victor, our goal is to become the number one on-demand jet charter broker in the industry and as a result, our team is hardworking and results-driven. However, we also understand the importance of reinvestment in our people and strive to maintain a culture that is welcoming, fun, and enjoyable to belong to.
Victor MENA
Victor was acquired in November 2023 by an investor from Abu Dhabi and is now actively seeking the best talent to launch this exciting new HQ for the MENA region. This is a unique opportunity to join one of most exciting and disruptive on demand charter brokerages as it embarks on the next chapter of its evolution. We are looking for keen, self-motivated individuals with a passion for success and an appreciation for a positive, forward-thinking culture to join our team. Our ideal candidate will be proactive in their work and self-development, eager to learn through training and from those around them, and have a polite, positive, and professional attitude.
Responsible for
Requirements
Benefits
Best In-Class Salary Structure
Our remuneration structure is meritocratic, so you will be rewarded for exceptional performance.
Personal Development
REPLAE – Victor's in-house self-development tool will provide you with a snapshot of your monthly performance throughout the year, showing you which areas of your process you need to improve in order to achieve future targets and level up. You may also choose to collaborate across different areas of the business, such as marketing, product, and finance to expand your skill set.
Victor+
Victor+ is an internal body set up by existing Victor staff to offer our employees educational tools and support for a wide variety of challenging topics such as mental health, and financial well-being, and to encourage people to generally take more care of their work-life balance.
Medical and Insurance Cover
The employer shall provide the employee, spouse and up to 3 children (sponsored by the employee) with medical benefits under the Company's Group Medical Insurance scheme, which may be amended from time to time
Social Development
Victor hosts socials to bring the team together and support healthy, professional relationships. You can also take part in team and individual challenges to support charities and local communities, alongside staff wellness activities.