Chief Technical Liaison - dubai - beBeeCustomerCare

    beBeeCustomerCare
    beBeeCustomerCare dubai

    3 days ago

    Job title: Customer Care Engineer

    Description

    Job Opportunity


    We are seeking a skilled professional to join our team as a Customer Care Engineer.



    About the Role




    • Analyze, qualify, and respond to all functional or technical customer requests in an efficient manner.

    • Ensure precise follow-up and adapt communication internally and with the client to meet their needs.

    • Maintain overall quality in ticket handling through regular checks ensuring timely resolutions.






    The ideal candidate will possess excellent proficiency in English (written/oral) and have good interpersonal skills. A genuine interest in customer satisfaction is essential along with strong listening skills, autonomy, rigor, curiosity about new functional areas, and openness towards innovative technologies. 

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