Sales Manager - Dubai - Supermicro

    Supermicro
    Supermicro Dubai

    1 week ago

    Description

    Overview

    The role of Senior Sales Manager Customer Success at Supermicro involves developing, implementing, and managing account strategies to provide optimal quality, support & delivery performance.

    • Key responsibilities include setting goals for specific accounts, managing customer escalations, coordinating multiple sites and functions to exceed customers expectations,
    • Owning results of pre-sales, post-sales and customer satisfaction including delivering growth maintaining opportunity pipeline building relationships with customers at executive levels driving site focus on efficiency programs improving communication leading documenting meeting minutes actions owners due dates etc ensuring client programs execute contract hitting key KPIs controlling risks reporting SMC business accordingly scheduling recurring customer touchpoints coordination Sales internal teams.

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