In Room Dining - Dubai, United Arab Emirates - ACCOR

    Accor background
    Permanent
    Description

    Job Description

    In Room Dining - Order Taker We are currently looking for In-Room Dining Order Taker to join the tribe of 25hours Dubai One Central.

    COME AS YOU ARE AND JOIN THE 25h TRIBE

    What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • What you will be doing:

  • Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
  • To answer phone within 3 rings and follow phone etiquette according to 25hours standards.
  • Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request.
  • To provide high standard of quality and follow-up to ensure proper delivery time on time as well as speedy service.
  • To ensure that all operating standards are well understood in order to achieve the level of service established in the Departmental Operations Manual.
  • To ensure that the room service area is kept clean and organized at all times.
  • Attend regular training session in line with the departmental SOP's . guest care, product knowledge, grooming standards, telephone manners etc.
  • Perform tasks as per instructions from the immediate supervisor and as per duty schedule.
  • Qualifications

    Your experience and skills include:

  • You've completed a hotel & catering course, and have gained experience in a bar
  • You can motivate your fellow staff and take joint responsibility for planning staff duties and organising the bar.
  • You're keen to work in a bar and gain your first experience there.
  • You're not just bringing your abilities, but also your character