Field Engineer L1 - dubai - Giesecke & Devrient GB Ltd.

    Giesecke & Devrient GB Ltd.
    Giesecke & Devrient GB Ltd. dubai

    1 week ago

    Description
    Select how often (in days) to receive an alert:5,000 cash centers rely on our technology

    Location:
    DubaiG+D makes the lives of billions of people around the world more secure.

    We create trust in the digital age with integrated security technologies in three business areas:
    Digital Security, Financial Platforms and Currency Technology.

    We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech We are an international technology group and traditional family business with over 14,000 employees in 40 countries.

    Creating Confidence is our path to success.

    Trust is the basis of our co-operation within G+D.The whole world trusts us when it comes to digital, physical or electronic payments.

    We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry.

    As the market leader in advanced currency management, would you like to join us in shaping the future of payments?Scope and Purpose:

    Ensure all Installation of Equipment's with site acceptance test, Operator trainings and site support are carried out as per agreed Service Level Agreement with client.

    As agreed with client, plan and provide timely periodic Preventive Maintenance of Systems with 100 per cent completion of all AMC Contractual provisions.

    Provide exemplary customer service to internal & external customers and ensure all customer interactions support our Customer First philosophy "Creating Confidence".

    Ensure to always communicate well in advance with customer and mutually agree on a schedule for Corrective Maintenance, change in CM dates, SW upgrade, Parts Supply ETC.Conduct technical trainings as and when necessary.


    Key Responsible Area 2:

    Business PerformanceEnsure to sufficiently prepare every required CM/PM tool kit, SW, spare parts are available or required site in advance and complete the job.

    Submit a complete report of work carried out, intend for parts replenishment for customer site when required.

    Ensure to precisely record details of each preventive maintenance or installation job indicating machine details, parts consumed defects/symptom and where necessary ensure that all parts consumed are recorded with proper description and qty and they are available for analysis and parts planning.

    Participate with Field Engineers & help desk to resolve technically complex issues related to service & product complaints to upskill the product knowledge.

    Participate in evaluation, research & recommend appropriate and timely resolution.

    Strive to achieve a high level of technical knowledge and using product documentations and coordinate with fellow Field Engineers to gain/share the knowledge / information to upskill the capabilities related to service & products.

    Participate in analysis and finding root cause of escalated customer product & service issues and assist the Field Engineers to resolve the same.

    When needed verify appropriate requirements (warranty verification, parts support etc.) to satisfy customers while adhering to company policy. Ensure to avoid further repetition of similar.
    Propose and build-up of process improvement tools and procedures to enhance the efficiency of works.
    Key Responsible Area 3: ProfessionalismEnsure accurate & complete documentation/system entry for Preventive Maintenance, Corrective Maintenance, Installations etc. including various time lines taken for performance tracking.
    Demonstrate efficient & optimal use of resources, be a team player to achieve highest customer satisfaction levels.
    Valuing and protecting the company's brand, reputation and interests at all times.


    Qualifications & Skills:


    Bachelor's degree in Engineering or similar.5 to 8 years' of experience as a Field Engineer in a similar industry, preferably in the Africa/ Middle East region.

    Fluency in written and spoken English is skills in Arabic/ Portuguese languages will be a definitive advantage.
    Excellent interpersonal and communication skills.
    Exceptional organizational and time-management skills.
    Knowledge of engineering drawings and to work in teams and flexibility.

    Proficient in MS Office Applications ( Word, PowerPoint, Excel).Candidate must be willing to travel extensively world-wide, also ready for longer stays abroad.$$ We are an equal opportunity employer We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging.

    We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual are an equal opportunity employer We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging.

    We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual are looking forward to receiving your application
    #J-18808-Ljbffr
  • Work in company

    Field Engineer

    Only for registered members

    As field engineers work closely with consultants contractors and the wider Hilti sales organization to deliver technical excellence and drive project success. · ...

    Dubai

    1 month ago

  • Work in company

    Field Engineer

    Only for registered members

    Make Construction Better · As a Field Engineer, you will be securing future business through specifications and approvals and coordinating all necessary efforts to ensure conversion of specifications and approvals to sales through working on projects and giving support to the Acc ...

    Dubai, Dubai

    1 week ago

  • Work in company

    Field Engineer

    Only for registered members

    We are seeking Field Engineers to be dispatched on-site to assist with hardware troubleshooting. · Perform node reseat on a Rubrik appliance. · ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Field Engineer

    Only for registered members

    +A field engineer with strong understanding of construction applications and customer-facing skills. · +Bachelor's degree in Civil, Mechanical, or Structural Engineering · Experience in direct customer-facing roles, technical consulting, or field engineering · ...

    Dubai, Dubai

    2 months ago

  • Work in company

    Field Engineer

    Only for registered members

    Genetec is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. As the industry leader in IP-based physical security solutions, it's our aim to minimize the unknown. We build resilient, connected solutions that ...

    Dubai Full time

    1 day ago

  • Work in company

    Field Engineer

    Only for registered members

    + Project supervision: oversee subcontractors work, track progress and coordinate with the main contractor. · +AutoCAD & ELV Systems : read and interpret MEP layouts. · Familiarity with intrusion alarm systems is a plus · ...

    Dubai

    1 month ago

  • Work in company

    Infrastructure Field Engineer

    Only for registered members

    This is a full-time, on-site role based in Dubai, United Arab Emirates, for an Infrastructure Field Engineer. · The role involves providing technical support, performing field service installations and maintenance, and troubleshooting infrastructure issues in real-time. ...

    Dubai

    2 weeks ago

  • Work in company

    CPL Field Engineer

    Only for registered members

    The CPL Field Engineer is responsible for maintaining safe efficient and reliable PSD to CustomersParticipate in job risk analysis and continual improvement programs.Assist the DesignTechnical Engineer with implementing technical programs and bids.Develop customer contacts to pro ...

    Dubai

    1 month ago

  • Work in company

    Field Services Engineer

    Only for registered members

    Company Description · ATAD International, established in 2000, is a leading supplier and distributor of advanced machine tools and industrial machinery across GCC, MENA, and East African regions. The company offers a wide portfolio of cutting-edge solutions, including laser cutti ...

    Dubai د.إ90,000 - د.إ180,000 (AED) per year

    1 week ago

  • Work in company Remote job

    Cyber Field Engineer

    Only for registered members

    We are looking for a Cyber Field Engineer to own the full technical lifecycle of our customers - from initial deployment to ongoing security validation and advisory. · ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Field Engineer L1

    Only for registered members

    Ensure all Installation of Equipment's with site acceptance test, Operator trainings and site support are carried out as per agreed Service Level Agreement with client. · ...

    Dubai, AE

    1 month ago

  • Work in company

    Field Engineer L1

    Only for registered members

    We are looking for a Field Engineer to join our team in Dubai. As a Field Engineer, you will be responsible for ensuring the installation of equipment is carried out as per agreed Service Level Agreement with clients. · ...

    Dubai, Dubai

    2 weeks ago

  • Work in company

    Field Service Engineer

    Only for registered members

    +The Field Service Engineer provides high-quality service and technical support for the complete portfolio of turbo machinery... · +Perform troubleshooting, diagnostics, preventive maintenance, inspections, and overhauls on turbo machinery. · Execute workshop activities and prepa ...

    Dubai

    1 month ago

  • Work in company

    Field Support Engineer

    Only for registered members

    Join the world of aviation excellence by joining a global leader in aircraft seating innovation trusted by prestigious airlines worldwide. As a key member of our Field Support team based in the United Arab Emirates you will be on the frontline ensuring optimal performance and rel ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Field Support Engineer

    Only for registered members

    Your mission: As a key member of our Field Support team based in the United Arab Emirates, you will be on the frontline, · ensuring the optimal performance and reliability of our products within Emirates Airlines' fleet. ...

    Dubai

    1 month ago

  • Work in company

    Field Service Engineer

    Only for registered members

    Job Description · NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below. · Job Summary · As an Electrical/Controls field service technician, you should be competent to perform installation, commissioning and troubleshooting of ...

    Dubai, Dubai د.إ90,000 - د.إ180,000 (AED) per year

    1 week ago

  • Work in company

    Field Service Engineer

    Only for registered members

    +The Field Service Engineer provides high-quality service and technical support for the complete portfolio of turbo machinery across the MEA region and Pakistan. · +Perform troubleshooting, diagnostics, preventive maintenance, inspections, and overhauls on turbo machinery. · Exec ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Field Sales Engineer

    Only for registered members

    Drive the entire sales cycle from initial customer engagement to closed sales. Maintain a high level of product knowledge in order to have meaningful conversations with customers. · ...

    Dubai

    1 month ago

  • Work in company

    Field Service Engineer

    Only for registered members

    The ideal candidate should have strong knowledge of power quality products and service portfolios. · Proficient in analyzing electrical systems and implementing corrective measures. · Strong knowledge of power quality systems, filters, capacitors & reactors. · ...

    Dubai

    1 month ago

  • Work in company

    Field Support Engineer

    Only for registered members

    Install, configure, and maintain multi-functional product (MFP) and related hardware. · Diagnose and resolve hardware and software issues affecting MFP. · Perform routine maintenance and updates to ensure optimal MFP performance. · Provide technical support and training to end-us ...

    Dubai

    3 days ago

  • Work in company

    Field Service Engineer

    Only for registered members

    To provide first class service for the Eaton installed base products and ensure maximum customer satisfaction and loyalty. Responsible for performing commissioning, service, repair and preventive maintenance on Eaton s Installed Base/products. · ...

    Dubai

    1 month ago

Jobs
>
Dubai