Doorman, Concierge - Dubai, United Arab Emirates - Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Position:
Doorman, Concierge (Full time #534238)

Property / Office:
Mandarin Oriental Jumeira, Dubai

Location:
Dubai, United Arab Emirates

Responsibilities:

Initiate contact with guests entering and departing the hotel, while opening and closing the main hotel door.
Assist guests with luggage and load luggage onto carts for bellman delivery including providing baggage checks for guests.
Assist guests with car doors.
Responsible for flow of street traffic outside the hotel.
Maintain the cleanliness of the entrance.
Obtain department keys and radio / phone; ensure security of such.
Maintain complete knowledge and comply with all hotel a departmental policies and procedures.
Remain in assigned postposition, maintaining correct stance.
Collect and record guest preferences.
Ensure Bell carts, Carpets and all other supplies and equipment are at all times aligned correctly at the Front Door.
Assist guests in locating and retrieving lost luggage.
Assist guests in getting taxis.
Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
Follow all the FLHSS&E requirements and procedures

Advertised: 13 Mar 2023 Arabian Standard Time

Applications close: 13 Apr 2023 Arabian Standard Time