Room Attendant - Dubai, United Arab Emirates - SWISSOTEL

SWISSOTEL

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Company Description

One of the best-known Swiss brands in the world, Swissôtel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality.

Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life's true rewards and embrace opportunities to 'live it well'.

The Swissôtel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissôtel The Bosphorus in Istanbul, Swissôtel The Stamford in Singapore and Swissôtel Krasnye Holmy in Moscow.

Swissôtel is part of AccorHotels, a world-leading travel and lifestyle group which invites travellers to feel welcome at more than 4,500 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe.

Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city's favoured destinations for business or leisure.

Directly opposite The Dubai Mall, one of the largest malls in the world, the iconic Burj Khalifa and within a few minutes' drive to Dubai International Financial Centre and World Trade Centre with its many exhibition halls.

The unique urban-style feel and ambiance at Swissotel Al Murooj Dubai cleverly combines hotel and apartment style accommodation, arranged around a central leisure complex.

Quality in service is demonstrated through the warmth, diligence and entrepreneurial mind-set of its team, ensuring individual guest needs are anticipated and exceeded, that every detail has been thought of and executed in advance.

Job Description:

Room Attendant

You are at the heart of the hotel As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Clean all assigned guestrooms to standard
Take initiative to add a personalized experience for the guest
Take ownership of guests' privacy and belongings, while ensuring exceptional service.
Maintain equipment in a proper state of cleanliness and repair
Maintain a section room report as well as a daily productivity report
Attend daily briefings with supervisor and takes on daily assigned tasks
Reports lost and found articles to the housekeeping office immediately
Handle guest complaints, reporting them to Supervisor immediately
Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
Record room status in allocated section accurately
Comply with hotel's health, safety and hygiene policy
Adhere to personnel grooming and hygiene standards
Attend meetings and training sessions as required

Qualifications:

Minimum 12 years' experience in a similar role in a 5 star hotel.
Strong interpersonal and problem solving abilities.
Fluency in English; additional languages are a plus.

Additional Information

Your team and working environment:

Dynamic working environment.
Defined development career path.
Friendly and supportive team

What is in it for you:

Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities like Planet 21