Receptionist / Administrative Coordinator - Dubai, United Arab Emirates - Tradeling

Description

Company Overview

is MENA's largest B2B marketplace delivering an exceptional experience to our customers and vendors. Founded in 2019 and backed by the Government of Dubai we are transforming the way business is conducted in MENA. With over one million SKUs across multiple categories ranging from office supplies, food and beverage, and consumer electronics. At Tradeling, we embrace the challenge to innovate on behalf of our customers and vendors connecting global and regional suppliers to MENA based demand.

Company Values

As a member of our team, you will be expected to embody our values in your work and interactions

• People First - Leading with Empathy, Always Empowering, Consistently Appreciating.
• Diversity - Creating Inclusiveness, Always ensuring Fairness, Driving Collaboration.
• Integrity - Trusting in each other to do the right thing, Accountable in everything we do, Continuous in Transparency
• Excellence - Seeking continuous Development, Striving for Innovation, Operating with Agility.
• Customer Obsession - Understanding customer needs, Leading customers through Partnership, Creating Impact.
  
  

Department

People (Office Admin Team)

Location

Dubai

Reports to

Senior People Manager

Position Overview

We are seeking a dynamic and organized Receptionist/Administrative Coordinator to join our team and oversee various essential functions within our office environment. The ideal candidate will be adept at multitasking, possess excellent communication skills, and exhibit a proactive approach to office management.

Responsibilities

• Welcoming Guests and Visitor Assistance: Greet and welcome guests upon arrival, offering refreshments and assisting with their queries. Direct visitors to the appropriate personnel within the office.
• Communication Handling: Answer, screen, and redirect incoming phone calls to the relevant departments or individuals promptly and professionally.
• Reception Area Maintenance: Maintain a tidy and presentable reception area, ensuring it is well-stocked with necessary stationery and materials. Oversee overall office cleanliness and report any safety concerns affecting employees or the office environment.
• Supplier Negotiation and Expense Management: Negotiate with various suppliers to manage operational expenses, including stationery, pantry items, equipment, furniture, services, and marketing materials.
• Travel and Accommodation Coordination: Handle travel arrangements such as flights and hotel accommodations for domestic and international employees.
• Document and Pass Management: Manage the acquisition of vouchers and passes as needed for office operations.
• Office Services Oversight: Oversee office services, including cleaners and maintenance service providers, ensuring optimal performance and adherence to standards.
• Marketing and Event Support: Support the marketing department during events or VIP visits by arranging snacks, refreshments, and logistical support as required.
• Holiday Planning and Office Decoration: Plan and decorate the office for various holidays, fostering a festive and engaging work environment.
• Cross function Support: Support different function through day to day task.
  
  

Requirements (Hard Skills)

• Technical Proficiency: Proficient in MS Office (Word, Excel, Outlook). Familiarity with basic office software and phone systems.
• Organization and Multitasking: Strong organizational skills. Ability to manage multiple tasks efficiently.
• Data Management: Keen attention to detail in data entry and document management.
• Customer Service: Prior experience in customer service or hospitality is preferred.
  
  

Requirements (Soft Skills)

• Professionalism: Presentable appearance and adherence to a professional dress code.
• Initiative: Proactive and self-motivated with a willingness to take on additional responsibilities.
• Positive Attitude: Maintains a positive and welcoming attitude towards visitors and clients.
• Communication: Excellent verbal and written communication skills. Professional and friendly demeanor in handling inquiries and interactions.
  
  

About Us

Equal Opportunity Employer

Putting our people first while ensuring our culture is grounded in diversity and where integrity is pivotal, will mean we are driving individual and community excellence and ensuring our customers are at the heart of everything that we do We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All employment is decided based on qualifications, merit, and business need.

Come build the future of B2B e-commerce with us

By working together on behalf of our customers, we are disrupting and shaping B2B online trade. Our culture is based on creativity, leadership, teamwork, excellence, passion, integrity, and fun Our company is growing fast but we understand the importance of having a healthy work-life balance. This is an excellent opportunity to work for a fast-paced, growing, innovative company, making a big impact on a rapidly evolving space, and having fun along the way